Position: Authorizations Coordinator

Classification: Non-Exempt

Position Status: Full-Time

Reports to: Clinical Manager

Position Summary

The Authorizations Coordinator performs administrative, technical, and clinical support activities directed by the Clinical Manager. Authorizations Coordinator is a liaison among patients, third-party vendors, pharmacies, diagnostic imaging providers, insurance companies, and the clinic on a daily basis. As an Authorizations Coordinator, you would secure authorizations/approvals in a timely manner to ensure patients receive the care they need.

Essential Functions

• Submit and obtain authorizations for diagnostic imaging via third-party vendor or directly as needed.
• Submit and obtain authorizations for prescribed medications via designated online portal.
• Schedule in-house MRIs once authorizations are received.
• Review MRI screening checklists with patients.
• Manage all open imaging orders to ensure timely authorization and patient compliance.
• Manage all open prescribed medication authorizations.
• Educate patient on importance of timely follow-up with provider orders and medication changes if needed.

Competencies                                                                                                                          

• EHR
• Medical Terminology
• Customer Service
• Technical Capacity
• Analytical Skills                                                                                                   
• Communication Proficiency
• Organizational Skills

Supervisory Responsibility                                                                                                                                  

This position does not have supervisory responsibility.

Work Environment                                                                                                                                                             

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, push, pull,  stand, walk, use hands to finger, handle or feel, and reach with hands and arms. On a regular basis, will be required to stand for long periods of time. On occasion, may be required to lift or move up to 10 pounds. Vision abilities required to perform the essential functions typically include close and distance vision, color and peripheral vision, depth perception and the ability to adjust focus.

Travel: May be required to travel between job sites based on patient load.  Travel is primarily local during the business day.

Required Education/Experience

• High school diploma or an equivalent combination of education, training, and experience                                   
• Valid NC Driver’s License
• 1 year of EMR experience
• Medical office experience

Preferred Education and Experience

• Associate degree in related field
• 1 – 2 years of authorization experience

Additional Eligibility Qualifications                                                                                                                           

None required for this position                       

Other Duties                                                                                                                                                                

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.